Built to be played. Backed to be trusted.
Every instrument is inspected, finalized, and set up to a professional standard before it leaves our hands.
Jericho is built around one idea: instruments should feel finished the moment they arrive. Not “pretty good for the price.” Not “needs a setup.” Finished.
Fit, finish, fretwork, hardware integrity, electronics function, and playability are verified before approval.
Action, intonation, relief, nut, bridge/trem balance (where applicable), and pickup height are set to spec — not guessed.
These are tools — trusted by people who need repeatable performance, night after night, session after session.
Each product listing clearly states its build origin. If you ever need confirmation on a specific guitar, we can verify it quickly.
Select models are built in the United States using U.S. materials and components — a farm-to-table mindset where wood sourcing, processing, and instrument building follow our standard.
Designed & perfected in the USA. Built in conjunction with our partners in South Korea in limited volume. Finalized, inspected and set up in the USA.
- Limited lifetime warranty against manufacturing defects in materials/workmanship (original owner only).
- Valid for instruments purchased new from Jericho Guitars (factory direct) or an authorized dealer.
- Repair or replacement decisions are made after inspection and approval of the claim.
- Normal wear, cosmetic aging, finish checking/shrinkage, scratches, worn frets, or routine service items.
- Accidents, misuse, unauthorized modifications, improper maintenance, or environmental damage.
- Factory-installed electronics or hardware after 365 days from the original purchase date (service evaluation may apply).
- Shipping damage of any kind.
Registration matters. Register within 10 days of purchase — or email proof of purchase within 14 days to preserve coverage.
- Warranty applies to the original owner only and is non-transferable.
- Keep your original sales receipt as proof of purchase.
- Do not ship any instrument for warranty service without prior authorization.
- Email a copy of your receipt within 14 days of purchase to: warranty@jerichoguitars.com
- A government-issued ID may be requested for verification (you may redact sensitive details).
The customer is responsible for shipping the instrument to Jericho Guitars (insured and properly packed). Return shipping and resolution details are provided after claim approval.
Email a short description of the issue + clear photos/video. Include your order number or dealer receipt.
We’ll confirm whether it’s warranty-eligible and provide return instructions. Do not ship without authorization.
Once inspected, we’ll repair, replace, or provide the best next step — clearly and efficiently.
Warranty: warranty@jerichoguitars.com
Support: support@jerichoguitars.com
Phone: 810-241-4221
Tip: put your order number in the subject line. We respond in the order received.